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General Conditions Of Contract

 

The sales contracts concluded through this website www.grupunicamp.com between INTERSERVICE AMENITIES S.L. and the consumer will be ruled by the following General Conditions of Contract:

You will sign a contract with INTERSERVICE AMENITIES S.L., with fiscal identification code B-58892928 and with registered office at C/ Rosa Sensat, 3- 08005 Barcelona.

You can contact us by phone 902881452 or by email at the following address: comercial@interserviceamenities.com

 

1.- PRICE:

All prices shown are in euros (€) and do not include the legally applicable value added tax (VAT) that will be calculated at the time of ordering.

Unless otherwise noted, the displayed prices do not include shipping costs.

The price of any product is the price in force on the date and time of your request. We try to ensure that our prices shown in our shop are accurate. We will inform you if the price of a product is higher than that stated in your request and you can cancel the order or decide to continue with the purchase.

2.- SHIPMENTS:

All products will be delivered to you through DDP GROUP.

SHIPPING COSTS

Shipping and packing costs for orders over 500 euros are free for the Peninsula. In orders lower than this amount will be applied the shipping costs of  €15 for the Peninsula.

For countries within the EU, the shipping costs in the following table will apply, not exceeding the total order amount of €1,500. For higher orders, contact comercial@interserviceamenities.com:

 

DESTINATION PORTES
Spain 15 €
France, Germany 20 €
Austria, Belgium, Croatia, Denmark, Italy, Finland, Ireland, Luxembourg, Holland, Slovenia, Sweden, Hungary, Poland, Slovakia, Czech Republic, Estonia, Lithuania 22 €
Greece, Bulgary, Romania 40 €
Norway* (CUSTOMS OFFICE 30€ NOT INCLUDED IN THE PRICE) 58 €
Switzerland* (CUSTOMS OFFICE 30€ NOT INCLUDED IN THE PRICE) 39 €
Andorra* (CUSTOMS OFFICE 30€ NOT INCLUDED IN THE PRICE) 20 €
Balearic Islands 12 €
Canary Islands* (CUSTOMS OFFICE 30€ NOT INCLUDED IN THE PRICE) 20 €

 

DELIVERY TIMES

Although we will do our best to deliver the goods to you within 3 days, please allow up to 5 days for Peninsula and Balearic Islands. For Canary Islands up to 10 days and 5 days for all other destinations.

In case of delay due to causes beyond the normal procedure, www.interserviceamenities.com will not be responsible.

If the order is not received within the indicated period, you can contact us by phone 902881452 or by e-mail comercial@interserviceamenities.com

In the event that any requested product is not available, we will notify you as soon as possible.

 

3.-PAYMENT METHODS:

Puede realizar el pago mediante tarjeta de crédito y PayPal, haciendo efectivo el cargo en el momento de realizar su pedido.

4.- RIGHT OF WITHDRAWAL:

Because the products are easily manipulable, returns are not accepted once the merchandise has been accepted by the transport agency.

If the packaging arrives in bad condition, do not directly accept it from the transport company and contact us through the telephone 902881452 or the email comercial@interserviceamenities.com to manage the incidence and reshipment of the merchandise , From Monday to Friday from 9:00 a.m. to 6:00 p.m.

5.- GUARANTEE:

All products offered on the website www.interserviceamenities.com have the legal guarantee of 2-year compliance in accordance with the conditions established in Legislative Royal Decree 1/2007 of 16 November, which approves the consolidated text ff the General Law for the Defense of Consumers and users and other complementary laws.

6.- AFTER-SALES SERVICE:
Our customer service is at your disposal to deal with any possible claim. You can contact us through the telephone 902881452 or at the following email: comercial@interserviceamenities.com

 

 

 

 

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